FAQ - BJ's Box of Toys

– FAQ –
– FREQUENTLY ASKED QUESTIONS –

What makes our toy store that special place to find the best toys?
All toys for sale are new, undamaged, in stock and ready for immediate shipping.
Brand name classic toys carefully stored since new in pristine original packages.
A trusted mail order online classic toy seller in Canada for over 20 years.
Tens of thousands of happy customers, collectors, in Canada and worldwide.
Paid orders packed with care and shipped with Canada Post next business day.

Do you combine shipping for multiple item purchases?
Yes indeed, we combine shipping for multiple item purchases, in the shopping cart.
We use Canada Post Live Rates to calculate shipping costs to your postal code.
We also offer Free Shipping in Canada for orders over $100.00 (auto exempt in cart)
TO CALCULATE THE SHIPPING COST TO YOUR LOCATION:
Add all the items and quantities you wish to get into the shopping cart, then go to cart.
Select “Calculate shipping” in the Cart Totals box, then enter your location and “Update”.
The shipping calculator will show the Canada Post Live shipping rates to your postal code.
If you have any questions about products or combined shipping rates, contact us below.

Do you ship to the United States or European countries?
Currently shipping in Canada only, we are no longer shipping to international locations.
USA Shipping – Effective Aug. 29, 2025 – Due to new US law (de minimis exemption cancelled*).
– Until Further Notice – No longer shipping to the USA –
* De Minims exemption; Starting August 29, 2025, the U.S. government eliminated the $800.00 de minimis exemption, which means that all international shipments inbound to the United States, no matter the value or country of origin, will require tariffs, duties and taxes be paid before clearing customs. In addition to all tariffs, duties and taxes being paid before a package can clear customs, everything must have all the proper import documentation too.

What type of shipping do you use for sending out orders?
All of the orders are shipped through the Canada Post. The postal system has a proven
track record for being consistent and getting the job done. In Canada we ship with the
speedy Canada Post Expedited Parcel option.

What forms of payments do we accept?
We accept PayPal, Visa Debit, and most of the common major credit cards.
If you don’t have a PayPal account, we accept Visa/Debit, Master Card, Amex and others.
All the prices shown on listings, shopping cart and checkout are CAD(Canadian) dollars.

Do you have more of this item in your inventory?
Sometimes with certain items, it’s possible we will have more of the same items in
our inventory than what is showing as the available quantity on the item listing.
Contact us if you want us to check for more of the same items in our stockroom.

How quick do you ship an order after it has been paid for?
All orders are shipped as quickly as possible, packed with care in new cardboard boxes.
We ship verified paid orders the same day or the next business day.

If you have any other questions please contact us.

– FREE SHIPPING IN CANADA for orders over $100.00 –

– CONTACT US –

– FREE SHIPPING IN CANADA for orders over $100.00 –

ATTENTION: We are currently having some technical issues on our site. Feel free to browse but there is a problem with the calculations in the Shopping Cart.We are working on it and hope to have things resolved soon. Please bear with us....

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ATTENTION: We are currently having some technical issues on our site.
Feel free to browse but there is a problem with the calculations in the Shopping Cart.
We are working on it and hope to have things resolved soon. Please bear with us....